Who can I Gift a FamCard to?
You can Gift a FamCard to anyone between the ages of 11-20! That's right, being young is extremely rewarding 😜
Are there any hidden fees or charges?
Absolutely not! FamPay and the FamCard have no hidden fees or charges, and require no minimum balance to be maintained in your account.
How to setup the FamCard once it arrives?
Once the FamCard reaches your loved one, they can go ahead and activate it by downloading the FamPay app activate it by downloading the FamPay app, completing their KYC, and following simple instructions that come within the packaging. Once activated, they can go ahead and load their account with money and start using the FamCard for all their payments!
Can I change the delivery address once the order is placed?
No, the address cannot be changed once the order for the FamCard has been placed. Kindly ensure you double check your details before placing your order!
Can the FamCard Me design be changed once the order is placed?
No, once you place your order you can't change the design on the card.
Where is the FamCard accepted? / Where can the FamCard be used?
Literally everywhere! The FamCard can be used to make payments at all Visa accepted stores and merchants. From streaming services to your favourite stores - the sky is the limit. 🚀
Is the FamCard safe?
The FamCard is numberless, and therefore super safe and convenient. All the card details are stored in the FamPay App and are device lock protected. Even if your card gets lost or stolen, joke's on the thief 😆 The FamCard can be blocked anytime through the FamPay App.
Can the FamCard be used even after you turn 20+?
Yes! You can continue using the FamCard even after you turn 20+. The FamCard will never leave your side 💞
If the FamCard is numberless, how do I shop online?
All the card details are safely stored on the FamPay App which can easily be copy pasted to make payments online. We really don't want to bore you with numbers when you don't need them anyway! For offline payments, simply tap and pay with the FamCard, on the go.
What is the price of the FamCard?
The physical FamCard Me is priced at Rs.599, whereas the FamCard is originally priced at Rs. 299.
Can I cancel my FamCard order?
Once placed, the FamCard order cannot be cancelled.
The order got placed, but money got deducted twice from my account. Why?
We’re sorry for this, but don’t worry, you’ll get a refund of the excess amount in your source account in 5-7 business days.